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Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
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Use of AI in business drives increase in consulting services
The slice of businesses using external providers for AI uptake is set to more than double, according to U.S. Census survey data. Industry leaders say that tracks with their outlook.
Evaluate
Ukraine IT services firms target new markets as exports drop
Ukrainian IT services firms are eyeing new geographic markets and exploring digital transformation as the war and a difficult economy shrink international sales.
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AWS partner competency asks for GenAI tech, business skills
The cloud provider's generative AI certification takes months to complete, involves numerous technical and operational demands, and requires four detailed customer case studies.
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Compliance & Security Evaluate
Cybersecurity market trends, from AI to post-quantum crypto
Service executives list generative AI, the growing attack surface at the edge and post-quantum crypto standards as among the key security developments in 2024.
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Technology Services News
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
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Sales & Marketing News
Mixed news for enterprise network infrastructure upgrades
Businesses working with aging network architectures could use a tech refresh. While the easing of equipment backlogs works in their favor, budgets could hold them back.
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MSP Business Strategy Evaluate
Ukraine IT services firms target new markets as exports drop
Ukrainian IT services firms are eyeing new geographic markets and exploring digital transformation as the war and a difficult economy shrink international sales.
-
Emerging Technologies for MSPs News
Use of AI in business drives increase in consulting services
The slice of businesses using external providers for AI uptake is set to more than double, according to U.S. Census survey data. Industry leaders say that tracks with their outlook.
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Partner Programs Evaluate
Kaseya Connect Global brings Partner First Pledge, new service
Kaseya's pledge to partners promises more pricing controls and a new subscription service that lets MSPs manage and secure their clients' environments at a lower cost.
Find Solutions For Your Project
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Evaluate
Kaseya Connect Global brings Partner First Pledge, new service
Kaseya's pledge to partners promises more pricing controls and a new subscription service that lets MSPs manage and secure their clients' environments at a lower cost.
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Ukraine IT services firms target new markets as exports drop
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Cybersecurity market trends, from AI to post-quantum crypto
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Technology outlook: Service providers cite four key trends
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Problem Solve
A guide to MSP patch management best practices
As software patch management challenges mount, industry experts offer advice to MSPs on prioritizing system risk levels, selecting proper tools and testing patches internally.
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The importance of building an agile and resilient infrastructure
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Digital maturity laggards play catchup, consultants say
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3 tips to improve data management in the cloud
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Manage
7 ways service providers drive lasting transformation success
Attention to people, process, organizational culture and reward systems preserve digital change over the long haul. Here are seven approaches to keep in mind.
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IT service execs point to 5 core zero-trust questions
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Zero-trust consulting opportunities abound amid tech confusion
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Health of digital transformation: Consulting firms list issues
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E-Handbook | November 2018
Managed security services market beckons as SMB attacks grow
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E-Handbook | August 2018
Cloud storage resellers, MSPs take on latest storage trends
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E-Handbook | May 2018
Containerization technology market emerges for channel partners
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360 Guide | September 2017
IT industry trends: Major vendors chart new courses
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IT Channel Basics
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service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet. A service-level commitment (SLC) ...
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RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers and departments use to maintain their clients' and business organizations' IT assets, infrastructure and systems.
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cloud provisioning
Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.
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MSP technology services
Gartner's IT services forecast calls for consulting uptick
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills with consulting services.
-
Emerging technologies for MSPs
Use of AI in business drives increase in consulting services
The slice of businesses using external providers for AI uptake is set to more than double, according to U.S. Census survey data. Industry leaders say that tracks with their outlook.
-
Emerging technologies for MSPs
AWS partner competency asks for GenAI tech, business skills
The cloud provider's generative AI certification takes months to complete, involves numerous technical and operational demands, and requires four detailed customer case studies.
IT Channel Definitions
- service-level agreement (SLA)
- RMM software (remote monitoring and management software)
- cloud provisioning
- Small Disadvantaged Business (SDB)