Vendor Management Strategies for the CIOPrinter resellers and systems integrators can offer valuable printer services to customers who may not have time to perform necessary tasks to ensure printers are configured correctly, permissions are set, and all clients are updated and connected to the new print server. It's also likely that users will have questions as they use a new system. This learning guide offers best practices for becoming a managed printer service provider working with Unix, Linux and Windows Server 2003.
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| Providing
managed printing services Unix and
Linux print services Windows
2003 print services |
* Managed printing services: Packaging printing software and hardware
Providing managed printing services involves packaging a wide range of print offerings, from
the printer to the print servers to the network infrastructure -- and much more. Contributor
Serdar Yegulalp offers a rundown of the kinds of printer hardware and software to provide as part
of a managed printing service package in this tip.
* Managed printing services: How to sell printer services and support
Once you've created your printing services packages, you must determine how to sell them -- and
sell them well. From determining your print services cost models to tracking consumable usage and
keeping an eye on printer vendor competition, you'll have a lot on your plate as a managed IT
service provider. This tip by Serdar Yegulalp provides a checklist of items to beware as you start
to sell managed printing services
* Unix and Linux printing services: Understanding SMB printer needs
Believe it or not, Unix and Linux printing services do present resellers and systems
integrators consulting opportunities. If you've sold a Linux or Unix system, your client may not
have the time to configure both the servers and the printers. You can offer a valuable service that
would leave your client's IT staff available to focus on high-level systems architecture planning
and design. This two-part tip outlines how to assess the challenges businesses face when it comes
to Unix and Linux printing needs, the configuration process and how to assess your customers unique
printer service needs.
* Configuring Unix and Linux printers for SMBs
Once you have assessed your customers print service needs and made decisions based on those
assessment, you are ready to configure the printers. This tip outlines some print services options
offered by using the Red
Hat printer configuration tool and provides a six-step configuration guide.
* Top ten questions: Printing with terminal services
Check out the top ten printer services questions posted on our sister site SearchWinIT.com. The
answers are provided by internationally-known speaker and writer Christa Anderson. You may find the answers you've been seeking; but if not, you
can pose your own question.
* Print services: Migrating with ease
Why not reduce user questions and simplify server migration for your customers? Microsoft's Print Migrator is a free tool that automates the print migration process. Print
Migrator, or PrintMig, offers tools to move printer shares, permissions and drivers simply and
efficiently as well as updating clients to point to a new server. This excerpt from a tip
originally published on our sister site SearchWinIT.com explains how PrintMig simplifies the
migration process and outlines the options you have when using this tool.
* File and print servers: Windows Server 2003 administrative tasks
The administration of file and print servers runs the gamut from data backup management to
printer sharing, but there's no reason administrative tasks should be overwhelming. This excerpt
from Windows Server 2003 Pocket Administrator offers a clear, concise and
organized overview of the file and print server administrative tasks needed to maintain your
clients' printer systems. Read about the best practices for server management and customize them to
suit your clients' administrative needs.
* Technical overview of Windows Server 2003 print services
Check out Microsoft's technical overview, which includes downloadable articles outlining the
features and benefits provided by print services in Windows Server 2003.
  Providing managed printing
services |
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This was first published in June 2007