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Remote Support


The success of your remote support and remote help-desk services ultimately depends on how quickly and effectively you're able to respond to and resolve incidents.
IN THIS TOPIC:  NEWS (1) , EXPERT TECHNICAL ADVICE (6)

  NEWS: 1 - 1 of 1
SaaS CRM extending to remote support
SearchCRM.com | 28 Aug 2006
ARTICLE - Despite some initial security trepidation, Okuma Corp. has implemented a hosted remote support application.
VIEW ALL NEWS ON REMOTE SUPPORT

  EXPERT TECHNICAL ADVICE: 1 - 3 of 6
Remote help desk tools: Process automation for incident response
Submitted By: SearchSystemsChannel.com | 26 Mar 2007
TIP - Following up quickly and effectively on customer trouble tickets is crucial to your company's success. Get the help-desk tools you need to automate incident response.
Configuring Linux servers for remote support
26 Feb 2007
EXPERT ANSWER - Configuring secure shell (SSH) on a Linux box may be the best way to provide remote server support.
Which Web services provide the best remote help desk support?
Expert: SearchSecurity.com | 20 Feb 2007
EXPERT ANSWER - More and more workers are telecommuting these days, forcing enterprises to search for quality, cost-effective remote help desk support. In this SearchSecurity.com Q&A, application security expert Michael Cobb lays out some of ...
VIEW ALL EXPERT TECHNICAL ADVICE ON REMOTE SUPPORT

SEE ALSO - Topics Related to Remote Support: 
Remote Desktop, Remote DBA, Remote Virtual Server


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