Computer and Information Technology Systems Management resources and information - SearchSystemsChannel.com

  • ITIL guide: Best practices, implementation and training

    This Information Technology Infrastructure Library (ITIL) guide has all you need to know about ITIL best practices, implementation, certification, ...

  • ITIL v3

    ITIL v3 isn't just for IT. The framework establishes best practices in five IT disciplines, but solution providers can learn a lot by applying thes...

  • Reliable desktop performance tools equal better ente...

    With an increasingly dispersed user base, desktop performance tools can provide valuable data about overall enterprise system performance.

  • ITIL Training Primer

    Before you seek ITIL training, know what to expect: This primer provides a brief history of ITSM and ITIL, an overview of ITIL books and service su...

Computer and Information Technology Systems Management

  • Podcast Series: ITIL support services

    Identify ITIL support services to offer customers in part two of our three-part ITSM and ITIL podcast series.Podcast

  • Podcast Series: ITSM and ITIL basics

    Adelle McIlroy of GTSI Corp. identifies ITSM and ITIL services you could be offering to customers in part one of SearchSystemsChannel.com's three-part ITSM and ITIL podcast series.Podcast

  • Podcast Series: ITSM and ITIL FAQ

    How can you justify ITSM spending? What should your ITSM and ITIL priorities be? How can you involve customers in the project? Get answers to these ITSM and ITIL FAQs and more in part three of ITSM and ITIL podcast series with Pink Elephant's George Spalding.Podcast

  • Business intelligence software ROI

    Business intelligence (BI) software allows a reseller to be more responsive to their customer's needs, but that agility comes with a price. This guide will help you sell and deliver an effective BI solution.ROI Guide

  • News in brief: HP’s new Odyssey

    HP unifies Unix and x86 architectures with its newly announced computing project roadmap, Odyssey; VMware releases its first vSphere 5 patch, fixing a bug that produced long boot times in iSCSI virtual machines; other news in briefNews | Tue Nov 29 16:16:01 EST 2011

  • Windows Vista Study Guide

    Take this quiz to test your knowledge of Windows Vista and make sure you're on top of your Vista game.Study Guide

  • Four sales drivers for Windows Vista Service Pack 1

    Vista Service Pack 1 brings four good reasons for your customers to upgrade to Vista. Find out what they are and how you can use them to rekindle the client upgrade discussion.Tip

  • Continuous integration can ease pain of software development projects

    Continuous integration practices can help you streamline your customers' software development projects by simplifying integration work and reducing bugs as well as the time needed to get new team members up and running.Tip

  • Oracle Database 11g innovations: Get ahead of the game

    Oracle Database 11g offers a slew of new innovations, but typically organizations avoid post-pone first-release bugs by delaying deployment until the second release. Learn more about why in this excerpt from our sister site SearchOracle.com.Tip

  • Oracle 11g almost bug-free

    Beta-testers lauded Oracle 11g as the least bug ridden Oracle DBMS release in a long time.Tip

  • Integrating IBM AIX's NIM and SUMA

    Now that you've had an overview of key sessions -- and parties -- attended at IBM System p, AIX 5L and Linux Technical University, as well as the "buzz" on HACMP and Linux, our contributor Ken Milberg dives into some of the more technical takeaways. In this column, he discusses the integration of AIX's NIM (Network Installation Manager) and SUMA (Service Update Management Assistant), and what it means to you as a channel professional.Column | Wed Nov 01 00:00:00 EST 2006

  • Packaging virtual appliances for SMBs

    If you haven't yet considered packaging virtual appliances with your server and software offerings, it's time to take a look at what opportunities you're missing. Contributor Chris Wolf offers ideas for virtual appliance offerings and a checklist for maintaining VMs in an SMB environment.Checklist