Podcast Series: ITSM and ITIL FAQ

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Podcast Series: ITSM and ITIL FAQ

Podcast Series: ITSM and ITIL FAQ

George Spalding of Pink Elephant answers your ITSM (IT service management) and ITIL (IT infrastructure library) questions in the third and final part of our three-part podcast series. This ITSM and ITIL FAQ will include:

What do all the acronyms mean?
What should my ITSM priorities be?
How can I avoid setting false expectations?
How can I justify ITSM and ITIL spending?
How can customers get involved in the ITSM project?
How long until ROI will be seen?

LISTEN TO POCAST #3: ITSM AND ITIL FAQ

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This was first produced in April 2007

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