FAQs:Open Source Reseller Services
Support
Supporting open source software presents opportunities for systems integrators as IT budgets tighten and companies try to save money. Learn more about the benefits and challenges of offering open source support in the second installment of our Open Source Hot Spot Tutorial.
Additional Support Resources:
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Open source software client concerns
06 Nov 2006
Interview - These open source software FAQs may come in handy when helping customers select and integrate open source technologies. We present the top 10 questions about open source software posed by members of our sister site SearchOpenSource.com.
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The top Linux support weaknesses, then and now
(presented by SearchEnterpriseLinux.com)
| 02 Jul 2007
Article - Is Linux support enterprise-ready yet? Gaps still exist, users say, even though commercial support for Red Hat, Novell SUSE and even new distros like Ubuntu has improved hugely since SearchEnterpriseLinux.com canvassed IT managers in 2003.
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Software as a Service and open source software questions
Tip - When a customer is trying to decide between open source software and Software as a Service a value-added reseller can help navigate those waters. This tip discusses the differences between the two and offers a break down of cost and benefits.
Supporting the Software:
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Supporting open source software
Feature - Supporting open source software presents opportunities for systems integrators, as IT budgets tighten and companies try to save money. Learn more about the benefits and challenges of offering open source support in the second installment of our Hot Spot...
Vendor Management Strategies for the CIO