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Podcast Series: ITIL support services

16 Apr 2007 | SearchSystemsChannel.com

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Adelle McIlroy of GTSI Corp. drills down into the topics of ITSM (IT service management) and ITIL (IT infrastructure library) in podcast two of our three-part podcast series. She specifically discusses ITSM and ITIL support services, including incident management, problem management, configuration management, change management and release management.

LISTEN TO POCAST #2: ITIL SUPPORT SERVICES

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